ANA MASEEB

Senior operations and service-delivery leader
ANA MASEEB
Senior operations and service-delivery leader
Ташкент
+971 52 601 5792
+971 52 601 5792
Специализации

Консалтинг и документация
Инструменты для бизнеса

Навыки

Юридические услуги
Обработка данных
Инжиниринг

Обо мне

Senior operations and service-delivery leader with 16+ years of experience building, leading, and transforming global SaaS operations across risk intelligence, education technology, and enterprise event management platforms. Proven expertise in AI-enabled automation, operational analytics, workforce strategy, and resilient service models. Skilled at integrating Product, Engineering, Data, and customer-facing teams to scale operations, improve efficiency, and deliver measurable business outcomes. Committed to structured execution, durable results, and executive-level stakeholder engagement.

Education

  • Far Eastern University - Institute of Technology

    Бакалавриат / Information Technology (Major in Web & Mobile Application Development)

    1 марта 2010 г. - 1 июля 2014 г.

Work Experience

  • LOB Lead, Enterprise Implementation | Manager, Professional Services

    Cvent

    1 июня 2010 г. - 1 ноября 2021 г.
  • Head, India Services Operations Center

    Coursera

    1 октября 2021 г. - 1 февраля 2024 г.
  • Director, EventWatch Operations

    Resilinc

    1 марта 2024 г. - None